CRM for sales team

A Unique CRM for Sales Teams and Best Practices to Boost Sales

Boosting sales can be done by using CRM for sales teams. But Raj Sabhlok also says it can be achieved by salespeople implementing three clear-cut best practices. The new Pipedrive chief executive shares his experience with Ramon Ray in an interview for Smart Hustle. In their discussion, the pair talk about: Raj’s decades of experience...

thriving business

Thriving Small Businesses Often Have This Trait, Says NetSuite Leader

What’s one trait that thriving small businesses often have? Ranga Bodla says that from interactions with countless businesses, the successful ones often have one characteristic that stands out. Ranga heads industry marketing at Oracle NetSuite. The technology giant’s arm makes a host of applications for small- and medium-sized enterprises. As such, the leader has been...

technology adaption

Zoho One Cements Place in Business Technology Industry with Shiny New Features

Customer experience has been a business buzzword this year. But, when it comes to using technology to facilitate the best user and customer experience, businesses oftentimes face challenges. Multiple logins, systems that don’t communicate, important customer information lost in translation, and overall more work for you. Since Zoho One launched in 2017, its goal...

Melissa Shepard Ramon Ray Smart Hustle

CRM: Your Small Biz Can’t Live Without It

Ramon Ray caught up with Melissa Shepard, Chief Architect, President and CEO at Lizzard Tech Consulting, a Salesforce silver consulting partner based in the USA at the Dell Women's Entrepreneur Network in Singapore. Melissa is a CRM and Salesforce expert with over 20 years of experience in CRM improvements and innovations. Melissa is passionate...

Customer Conversation Channels Are Expanding. Are You Keeping Up? Salesforce Essentials Expands Opportunities.

Customer communication channels are growing and you can't control that conversation. You can't control where it happens or how it happens if you want to give your customers the best experience. Customers want to communicate with you, NOT just on on a phone, not just via web chat, but also through Instagram, Facebook, Twitter and beyond. When...

Salesforce Small Business Trends Study Reveals 2019 Trends

Salesforce Small Business Trends Study Reveals 2019 Trends

Salesforce just released their Third Edition Small & Medium Business Trends Report, which compiled data and observations from over 2,000 small and medium business (SMB) owners and leaders worldwide. Here are the key takeaways: Demographics The study found that no matter how passionate or driven business owners are, their individual experiences are ultimately shaped by age...

ActiveCampaign Brings Multichannel Integrated Marketing for Small Businesses with Conversations @activecampaign

From ActiveCampaign - ActiveCampaign a sales and marketing automation service for small businesses announced the general availability of Conversations, unlocking multichannel communications to influence the entire customer experience. Now, small businesses can seamlessly bring their Conversations into ActiveCampaign and leverage its industry-leading automations to create unique experiences for each customer. Conversations gives small businesses an easy...

Not-For-Profit CFO Says People, Tech and Process Are Essential in Interview with Ramon Ray

Julian Love has two important metrics, as CFO of St. Hope, in Sacramento, CA. Like any business he needs to ensure his "numbers" are correct. The money that's brought in and the organization's expenditures must be in alignment. But the other equally important number are the lives that St. Hope is impacting. Watch the interview...