ActiveCampaign Brings Multichannel Integrated Marketing for Small Businesses with Conversations @activecampaign

From ActiveCampaign - ActiveCampaign a sales and marketing automation service for small businesses announced the general availability of Conversations, unlocking multichannel communications to influence the entire customer experience. Now, small businesses can seamlessly bring their Conversations into ActiveCampaign and leverage its industry-leading automations to create unique experiences for each customer. Conversations gives small businesses an easy...

Not-For-Profit CFO Says People, Tech and Process Are Essential in Interview with Ramon Ray

Julian Love has two important metrics, as CFO of St. Hope, in Sacramento, CA. Like any business he needs to ensure his "numbers" are correct. The money that's brought in and the organization's expenditures must be in alignment. But the other equally important number are the lives that St. Hope is impacting. Watch the interview...

Salesforce Essentials Launches Today – Easier to Implement Sales and Customer Services Tools for Small Business

Successful business is about 4 things. The products (or services you offer), the team that helps you executive them, the processes and systems you have in place to make it all happen and most importantly your ability to deliver exceptional customer service to your customers. In order to make this happen, winning company implement CRM...

Salesforce Makes Offering Specific To Smaller Business Owners – #DreamForce2017

Every growing business, that's serious about taking care of its customers, anticipating their needs, managing growth (including inventory, sales and more) must have a CRM system. This CRM system should including intelligence, marketing automation, lead scoring and more. Today at Dreamforce, Salesforce launched Salesforce Essentials, give an "out of the box" experience to every business...

what is a crm

What is a CRM? GetuWired Co-founder Dobbin Buck Breaks it Down for Us

Quite often when you toss out the term “CRM” to large groups of small business owners, their eyes glaze over, and they get a questionable look on their face. What the heck is a CRM? CRM, or Customer Relationship Management refers to the practice, strategies, and technologies that businesses use to manage their customer information...

The Secret Sauce To Zoho’s Mojo. It’s Not What You Think. Plus Zoho One Launches.

Last week I spoke with Raju Vegesna, Chief Evangelist for Zoho about the new and revamped Zoho. Zoho has upgraded it's entire suite of applications and is introducing Zoho One. I'll tell you about Zoho One - but that is NOT the secret sauce to Zoho's mojo. According to the press release, Zoho One is an all-in- one...

Taking Your Business from Humble Beginnings to International Ambitions with Help from a CRM

Growing Your Small Business from Humble Beginnings to Global Ambitions with Help from a CRM

This article is published in partnership with Insightly, providing CRM and project management solutions for small business owners. Could your business use an efficiency makeover? With the full year ahead of us, 2017 is the perfect time to evaluate business operations and find technological solutions that can help you become more organized, productive, and profitable....

How a Michigan Company is Using Insightly CRM to Increase Communications and Sales

How a Michigan Company is Using Insightly CRM to Increase Communications and Sales

This article is published in partnership with Insightly, providing CRM and project management solutions for small business owners. Customer Relationship Management, or CRM, is an integral part of any small business looking to optimize their ability to manage prospects or leads through a sales funnel to becoming a customer. A strong well-managed CRM then allows...

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