customers

Three Ways to Build More Authentic Connections with Customers

 In today’s digital shopping landscape, clear and easy communication with your customers has never been more important. With so many more people shopping online, making a lasting impression to create repeat customers is vital. In fact, according to a recent Meta study, 75% of adults across the globe said that they want to be able...

strategies for customer retention

What Thryv’s Chief Customer Officer Can Tell You About Customer Retention

When you start your solo business, your first priority is to increase profitability. And customer retention helps you do that. What’s more, loyal customers also get you more word of mouth referrals. Interested in exploring proven strategies for customer retention? Grant Freeman who is working as a chief customer officer at Thryv has recently shared...

Mickey Fain Stoneside Blinds and Shades

Why Premium Customer Service Builds a Profitable Business

Does premium customer service matter? Aboslutley. Premium service helps your business get premium profits, due to customer loyalty and more! Mickey Fain, owner and president of Stoneside Blinds and Shades based in Denver, Colorado, recently spoke with Ramon Ray, founder of SmartHustle.com and entrepreneur about success in business through great customer service and customer experience. Listen...

Every Business Owner is a Marketer - Hannah Perry

Every Business Owner is a Marketer – Says Art Studio Owner

Hannah Perry shares her journey going to her first big digital marketing conference, Traffic and Conversion Summit. Hannah owns The Giggling Pig Art and Party Studio and shares her journey of success (and challenges) on the Smart Hustle Podcast.   Smart Hustle Small Business Podcast · Every Business Owner Is Marketer - Hannah's Journey Hannah Perry attended...

Customer Loyalty - 10 Strategies

10 Strategies to Boost Sales Through Customer Loyalty

Contributed by Tatyana Artemova an entrepreneur, mastermind expert, and founder at IStartHub. It is essential to focus on building a reliable customer base while running a business. You can do this by giving your audience some good reasons to keep coming back. Actually, that should be the number one strategy of a growing business.  According...

Sales meetings

Going Deep In Sales Meetings – How To Get Closer With Your Future Customer

Contributed by Bill Choudhry, an outbound sales professional.  His approach is non-salesy, consultative, and authentic. What he loves most about outreach is that. He loves the outdoors and can frequently be found in the park. He also likes playing guitar and is an avid sci-fi junkie. Everyone knows that in order to get further in...

How Engagify Improved Customer Experience with Magic and CRMs

A positive customer experience is advantageous to your business; a happy customer is a loyal customer. Anders Boulanger, the founder of Engagify, has mastered the art of marketing and improved customer experience. He started doing magic shows when he was five years old and performing at birthday parties at 12. After college, Anders began...

Community Engagement

3 Reasons Why You Should Prioritize Community Engagement

Community engagement is crucial for brands – after all, getting customers is just the first step. Brands need to continue engaging with consumers even after they’ve purchased their product or service. It’s important to keep customers informed, but in order to create a successful relationship, it’s critical to listen in return. Listening lets you...

Grow your customer base

Three Uncommon, Yet Effective, Ways to Grow Your Customer Base

Customers write your paychecks.  Assuming your products are priced profitably, the more customers you have, the more revenue and profit you earn. Here are three ways to grow your customer base: Reactivate inactive customers. An inactive customer is a customer who has bought from your company in the past but not in the past 18 months. Go through...

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