How Engagify Improved Customer Experience with Magic and CRMs

A positive customer experience is advantageous to your business; a happy customer is a loyal customer. Anders Boulanger, the founder of Engagify, has mastered the art of marketing and improved customer experience. He started doing magic shows when he was five years old and performing at birthday parties at 12. After college, Anders began...

Community Engagement

3 Reasons Why You Should Prioritize Community Engagement

Community engagement is crucial for brands – after all, getting customers is just the first step. Brands need to continue engaging with consumers even after they’ve purchased their product or service. It’s important to keep customers informed, but in order to create a successful relationship, it’s critical to listen in return. Listening lets you...

Grow your customer base

Three Uncommon, Yet Effective, Ways to Grow Your Customer Base

Customers write your paychecks.  Assuming your products are priced profitably, the more customers you have, the more revenue and profit you earn. Here are three ways to grow your customer base: Reactivate inactive customers. An inactive customer is a customer who has bought from your company in the past but not in the past 18 months. Go through...

customer experience

4 Business Communications Tactics for a Better Customer Experience

Insights on how to have a better customer experience from Anusha Venkat, Senior Product Manager for Plivo, a messaging API. Businesses have worked hard to adapt to changes the pandemic brought with it. In most cases, companies have been forced to reevaluate and change their entire customer experience strategy. As life starts to return to normal, business...

Vimeo CMO to Talk About Humanizing and Personalizing Your Brand at Smart Hustle Marketing Conference 2021

There is tough competition out there. Regardless of your business domain, you are going to face competitors that are tirelessly trying to outgrow you. If you want to grab the attention of your potential clients, you have to stand out from the crowd. And humanizing and personalizing your brand can help you do so. Don’t...

Customer Amazement Summit

10 Big Reasons You Should Attend the Customer Amazement Summit

What's one statistic that matters tremendously for small businesses? Customer loyalty. In other words: Are customers coming back? This is especially important in today’s business climate, as small businesses will need to prepare for a post-pandemic world. On September 15 the Customer Amazement Summit will go live online and show entrepreneurs how to deliver an amazing...

salon

Virtual Receptionist Service Connects Voice Calls to Text Messaging with Numa

Know those times when the phone rings and you just can't get to it? That happens a lot with retail owners like barber shops, salons, auto mechanics, bakeries and many others. Numa a virtual receptionist text messaging service is pretty cool, looks like a new service, that helps answer common questions for your customers...

customer experience marketing

Customer Experience Marketing. It’s Even More Important Today.

Many of us business owners are quite familiar with with sending emails to our customers, email marketing. We're also very familiar with the need to post to social media. However, what about the customer experience. It's time to go beyond marketing as usual, even in these challenging times. Recently I spoke with Adam Johnson...

Want more attention for your business? Want more customers?

Download  your FREE
Celebrity CEO Blueprint to 10x Your Personal Brand