Tag - zoho

Back to work business app

Back to Work Faster with New Zoho App

To work in the office or work remotely? That is a common question today. With many businesses in limbo amid the global Covid-19 pandemic, Zoho has an answer for returning to work. Zoho Corporation is a global technology company offering the most extensive suite of business software applications in the industry. This week they launched the...

non profit

Non-Profits Should Take Advantage of Free Help From Tech Companies

Non-profits always get discounted or free help. However, in these VERY challenging times, non-profits might snag some extra special deals from companies, especially if they're mission is related to helping during the Covid19 shelter in place circumstances. There's a lot of companies helping non-profits, one is Zoho who is focused on not only giving their...

Sridhar Vembu - Zoho

Tech CEO’s Inspiration From Farming. Zoho Founder On the Lies of Cloud, Startups Funding and more.

Everytime I hear Sridhar Vembu, cofounder of Zoho speak, I get goose bumps and chills. I attend many tech focused events, hearing from tech executives and founders sharing their view of the world. Most of the talk is focused on products, politics, culture or other topics that aren't necessarily NEW or inspiring. Sridhar's presentations are...

technology adaption

Zoho One Cements Place in Business Technology Industry with Shiny New Features

Customer experience has been a business buzzword this year. But, when it comes to using technology to facilitate the best user and customer experience, businesses oftentimes face challenges. Multiple logins, systems that don’t communicate, important customer information lost in translation, and overall more work for you. Since Zoho One launched in 2017, its goal...

context awareness

Why Context Awareness is the Key to a Successful Customer Service Team

As a customer, I've had quite a few customer service interactions that quickly went south. Most often, the agent simply could not make that connection with me, and the exchange pretty much ended with displeasure. Did they not understand what my question was? Were they not the best person to answer my question? How...