customer experience

4 Business Communications Tactics for a Better Customer Experience

Insights on how to have a better customer experience from Anusha Venkat, Senior Product Manager for Plivo, a messaging API. Businesses have worked hard to adapt to changes the pandemic brought with it. In most cases, companies have been forced to reevaluate and change their entire customer experience strategy. As life starts to return to normal, business...

This Entrepreneur Is Helping Military Spouses Become Successful Business Owners

No entrepreneurial journey is ever easy. But for military spouses, starting a business and making it a success is an uphill battle. From moving around different parts of the world to finding tools and resources to succeed, military spouses have to overcome some additional challenges to establish their businesses. And most often, military spouse...

Kat Cole

Kat Cole – When You Share More You Allow Others To Lead

Dave Kerpen, chairman of Likeable Media hosted Kat Cole in the Likeable Business Club on Clubhouse. Powerful discussion about family, dealing with stress, self-care and more. Kat Cole is the former President of Focus Brands, which includes such brands as Auntie Annes, Cinnabon, and more. She's currently a board member of Human Co, Slice, and...

Jim McCann 1800 Flowers Dave Kerpen

Jim McCann On How To Future Proof Your Business

Dave Kerpen, serial entrepreneur, author and speaker, hosted Jim McCann of 1800-Flowers on Clubhouse, in the Likeable Business Club. Jim McCann went from being a social worker having a home for boys to building the world’s largest flower company. We learned his story and so much more wisdom and insight in the Likeable Business Clubhouse...

How to Expand Your Business and Go Global with the Largest Cross Border Ecommerce Platform

If you run a profitable business and you're looking to expand, how about going global? The thought might be daunting. How do you start and what if things don’t go according to plan? These are common concerns, however, it might be easier than you think. We talked to Tony Shan, the head of Alibaba’s...