From ActiveCampaign – ActiveCampaign a sales and marketing automation service for small businesses announced the general availability of Conversations, unlocking multichannel communications to influence the entire customer experience. Now, small businesses can seamlessly bring their Conversations into ActiveCampaign and leverage its industry-leading automations to create unique experiences for each customer.
Conversations gives small businesses an easy way to connect and engage with current and potential customers, wherever they are, collecting all the touchpoints in ActiveCampaign. Whether started via chat or email, all Conversations are managed through one unified inbox, accessible online or through the mobile app, so small businesses can understand the entire customer journey and give each customer a personalized experience.
To learn more and to get started using Conversations, please visit: https://www.activecampaign.