Ramon’s 2020 Holiday Party: Small Business Advice from Industry Experts

Ramon hosted his 2020 holiday party with some of the best industry experts out there. If you missed the live event, don't worry! You can still take advantage of all the small business advice that was shared throughout the event. Below are some highlights from each expert interview. You can still listen to the...

3 in 5 Small Businesses Don’t Inform their Customers About Third-party Data Collection, Reports Survey

If you're thinking about ways to win your customers' trust, you should strictly consider safeguarding your customers' data. According to the latest survey conducted by CRM Essentials and commissioned by Zoho, 62% of small businesses don't inform customers that they are allowing tracking codes from third parties on their websites. What's more surprising is that...

2 Dominant Small Business Trends for 2020

Two dominant small business trends for 2020 that Mailchimp sees, according to John Foreman. Mailchimp’s chief product officer tells Ramon Ray that COVID-19 has transformed the business landscape this year. More importantly, that fact means the trends show how small business leaders are finding success amid the pandemic. John has been at Mailchimp for a while....

Resilient Leadership: Thriving in the Unknown

Jennifer Maher, David Chang, and Meredith Schmidt spoke at the Survive and Thrive Summit about communication during COVID and how important it is during these challenging times. Hosted and produced by Ramon Ray of Smart Hustle Media, the first two Summits were held earlier in 2020. The next one will be in spring 2021....

Business owner outside

NetSuite Ramps Up To Meet Rapid Change and Uncertainty

Yesterday, NetSuite cofounder Evan Goldberg briefed journalists on how NetSuite is evolving to meet the needs of its customers. CRM, ecommerce, inventory and people management have always been important. However, this year they're more important than ever. Companies, such as NetSuite customers have had to scramble to make rapid change, in the midst of uncertainty,...

Zoho Workplace Reimagines Business Context and Continuity Across Apps

The latest update to Zoho Workplace has brought a focus on business context and continuity to the productivity, collaboration, and communication platform. Zoho Workplace is a suite of nine technology tools, which are integrated to their users’ business processes. It’s essentially a platform that ensures all its component apps are working perfectly with each other....

Virtual Assistant

Can Hiring an Assistant Help You Grow Your Business? Work Better Now Exec Says Yes

Business owners do a lot of things they shouldn’t be doing, and administrative tasks are at the top of the list. Every hour scheduling or rescheduling calls and meetings, adding people to your contacts or CRM, answering the phone, checking email and all the other stuff that someone else is better and faster at...

interview

Three Super Cool Marketing Services You Never Heard Of

There's so many amazing marketing services available to help you grow your business. I'm not referring to email services from Mailchimp, or CRM services from Thryv, Keap or vCita. I'm not even talking about website building tools from Wix or Squarespace. What I am referring to are three neat tools which help you get podcast...

business online

Getting Your Business Online & Finding the Right Tools: A Conversation with Wix

Even though having an online presence is basically part of normal operations, not all businesses actually sell a product or service online. Many businesses use a website to provide standard information that isn’t regularly changing. So when COVID-19 hit the US in March 2020, it threw a major wrench into the workings of many...