vcita business management software

Tech Review: vcita – A Business Management Platform for Service-Based Hustles

With so many software products available on the market nowadays, it feels like small business entrepreneurs have gotten used to working with multiple apps to take care of things like scheduling appointments, getting paid by customers, relationship management, and nurturing leads. Using a diverse array of apps to run your business comes with many disadvantages....

Dian Lee

Diana Lee – Bootstrapping a Multi-Million Dollar Agency

Diana Lee is the CEO and co-founder of Constellation Agency, an amazing digital platform that helps dealers who sell cars...sell them better. She's going to share her story of growth and how she scaled growing her business in a tough, competitive market.  When Constellation Agency first started it was a digital media agency that was...

customer experience

4 Business Communications Tactics for a Better Customer Experience

Insights on how to have a better customer experience from Anusha Venkat, Senior Product Manager for Plivo, a messaging API. Businesses have worked hard to adapt to changes the pandemic brought with it. In most cases, companies have been forced to reevaluate and change their entire customer experience strategy. As life starts to return to normal, business...

Tony Book

Challenge The Norm. It’s Ok To Try New Things.

Insights from Tony Zorc, founder of Accounting Seed, author, and entrepreneur Many saw COVID-19 as a disruption. For some, it brought tragedy. But while it was difficult, there were also many powerful lessons gained from the event. COVID-19 in many ways was a proving ground for critical thinking, and thinking not only outside the box,...

Thinking About In-stream Audio Advertising? Pandora Executive Shares Insights

Music streaming is poised to grow exponentially. According to Statista, user penetration for music streaming is expected to reach 40.1% in the US by 2025. Pandora, a music-streaming company, has around 58.50 million monthly active users. That said, running in-stream audio advertising should be part of your marketing strategy. In-stream audio advertising, if used strategically,...

Operations

RECENT ARTICLES How One Company Made 11-day Transition to Remote Work Possible Sol Dolor2021-01-17T01:58:25-05:00Kate Winkler wasn’t even a year into being CEO when she oversaw the transition to remote work of about 650 people at Ruby. Yet the company completed the task in just 11 days. What’s more, the company didn’t really even have a remote...

Technology

RECENT ARTICLES Customer experience automation and three realizations for small businesses Sol Dolor2021-01-17T02:01:54-05:00When you think about customer experience automation by ActiveCampaign, a good insight can be had just by looking at your email inbox, says Maria Pergolino. The chief marketing officer says that there are emails that you're excited to read and ones that are just...