What's one statistic that matters tremendously for small businesses? Customer loyalty. In other words: Are customers coming back? This is especially important in today’s business climate, as small businesses will need to prepare for a post-pandemic world. On September 15 the Customer Amazement Summit will go live online and show entrepreneurs how to deliver an amazing...
SmartHustle Podcast with Ramon Ray · Better Customer Loyalty Through a POS System Lazy Bean Cafe understood what it needed to keep the doors open and run a successful business: customer loyalty. Nothing beats consistent, habitual customers. The one that comes in for their coffee every day will help you get a consistent base of...
An upside to the pandemic according to small business owners is the adoption of digital B2B payments. Mastercard found in a recent study that 57% of small businesses increased their use of digital systems for business-to-business payments amid the COVID-19 crisis. A majority of business owners (82%) said they changed the way their business sends and...
Employees of small businesses are more concerned about their financial health than their physical health amid the pandemic. According to a new study by MetLife, 55% of small business employees express concern about their financial health during the COVID-19 crisis. That’s higher than the 41% who worry about their physical health. In fact, concern about financial...
Selling on Facebook just got better for us entrepreneurs. Evident by their May update to Facebook shopping, the social media giant has been working hard. The goal? Make shopping seamless for people and help businesses set up a storefront and grow. As a result, you can discover businesses and shop for products right in...
Success. Achievement. Accomplishment. These are all words we want to describe our business endeavors. So what is the formula? Although a single recipe for overflowing revenue does not exist, wisdom still comes from sitting at the table of successful individuals. One such individual, Katrina Lake, took a risk and caused Stitch Fix's success, becoming...
The coronavirus turned the business world upside down, but surprisingly a power-group of COVID entrepreneurs immerged. Despite the unemployment rate and an ever-growing list of retailers declaring bankruptcy, one B2B company noticed a rise in customers. Azlo, a company for digital business banking, noticed an increase in new account openings in March and they decided to...
It’ll take more than the vast pandemic impact on businesses to bring down most entrepreneurs. Many businesses reopened following safety guidelines and have held on to the hope of bouncing back. A new study released by GoDaddy found that 71% of entrepreneurs around the world expect their business to recover in a year. That’s 45% who...
It’s often easy for us to think that it takes big and bold moves to keep a company successful. That’s not always the case. Small tweaks or simple changes can move mountains and lead to big success. This reminded me of a story I read about how Tim Cook guided Apple to new heights, despite...
Ramon had a chance to chat with Li Hayes and the PPA.com network — Professional Photographers of America — on Facebook Live about how social media can help kickstart your business. While social media marketing is nothing new, this pandemic has caused many businesses to start thinking outside of the box. Marketing needs to...
