Articles from our team of expert columnists

Ready, Set Go! 5 Absolutely Easy Ways to Sell Better

Ready, Set, Go! 5 Absolutely Easy Ways to Sell Better

[content field="callout1" format="true" class="calloutwide"]  Having turned the page on our 2015 calendars, we are now moving headlong into the New Year. Many business owners and entrepreneurs will cast their eyes on growing their business and associated revenues in 2016. Some will start the year with baby steps towards accomplishing their goals while others will take...

business people santa

What Business People Should Be Asking for From Santa This Year

[content field="callout1" format="true" class="calloutwide"]                 If you’re anything like me, this year has been a wild ride. More than ever, I find I’m constantly fighting off distractions so I can work on that small, but mighty, list of what moves the needle and makes an impact. In fact, it’s easy to blow through a whole day and...

Don’t Make New Year’s Resolutions – Do This Instead

[content field="callout1" format="true" class="calloutwide"] We all know New Year’s Resolutions don’t work. A study at the University of Scranton found that almost half of Americans make them, but only eight percent keep them. That’s bad math. You hope this year will be different, and suddenly you will be transformed into a promise-keeper and all your goals...

3 Ways to Keep Your Clients Coming Back for More

[content field="callout1" format="true" class="calloutwide"] Remember your determined pursuit of that client? How about the love you showed them when they became a bona fide prospect? All those promises; all that attention! What changed? What happened to the love? Acquiring new clients takes time and is an expensive endeavor as well. Retaining and growing clients is the name of...

Avoid the To-Do Trap with the Stop Doing Solution

[content field="callout1" format="true" class="calloutwide"] I was driving to my office this week for the first of our annual planning meetings. Normally I look forward to these. No phone calls, no email, just blue-sky thinking and creative brain storming about what to add for next year. But, instead of being excited, I was dreading it. It’s been...

The Difference Between Finance and Accounting — and Why it Matters

[content field="callout1" format="true" class="calloutwide"] A number of years ago a friend, an MBA from an Ivy League business school, asked me what the difference between finance and accounting was. Up to that point I had not thought about it myself since my career had me in both worlds. We talked about it for a little bit, and afterwards...

How Much Is that Doggy in the Window? Embracing Customer Cost Inquiries to Win New Clients

[content field="callout1" format="true" class="calloutwide"] How much is it? Can you tell me what it costs? What are your rates? How much do you charge If you're in business, you have probably been asked these questions at some point in your career. Perhaps you have even asked them yourself. As an experienced businessperson, do you think these are good questions? Are they...

For Small Businesses, Online Reputation Is More than Just Reviews

[content field="callout1" format="true" class="calloutwide"] For most small business owners, the best way to get good reviews is often a question that is top of mind. As author Mark. G Richardson says in his podcast Remodeling Mastery, today customers know more about the business than the business owners themselves. However, a customer’s or prospect’s perception of...

If Time Is Money, Why Are You Wasting It?

[content field="callout1" format="true" class="calloutwide"] Let’s face it, nobody is perfect. We all waste time - a bit here, a bit there. But, what if we were talking money? When I was a kid my Dad would often lecture me that “time is money.” That didn’t mean anything to me - I had nothing but time. Later,...

Filler Words are Killer Words: How to Not Ruin Your Next Presentation

[content field="callout1" format="true" class="calloutwide"] When nervousness enters the picture, we often behave in ways that we wouldn’t otherwise. During presentations, one of these nervous behaviors is the use of filler words. Filler words, or those nervous utterances that escape our mouths when we are scared or uncertain about what to say next, diminish the credibility...

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