A Two-Step Strategy for Communicating and Receiving Compliments

A Two-Step Strategy for Communicating and Receiving Compliments

Receiving compliments is an important part of business. Most of us enjoy getting compliments about our work from our clients, but sometimes it’s difficult to know how to respond. Not responding, or responding poorly can actually damage your relationships with clients, employees, managers, and other business colleagues. Have you ever given someone a compliment and...

Filler Words are Killer Words: How to Not Ruin Your Next Presentation

[content field="callout1" format="true" class="calloutwide"] When nervousness enters the picture, we often behave in ways that we wouldn’t otherwise. During presentations, one of these nervous behaviors is the use of filler words. Filler words, or those nervous utterances that escape our mouths when we are scared or uncertain about what to say next, diminish the credibility...

Win More Proposals by Speaking Less and Listening More

[content field="callout1" format="true" class="calloutwide"]   When most people think of communication, they think of speaking. When you’re an entrepreneur, a lot of your communication involves pitching yourself, your services and/or your products. However, I believe that entrepreneurs can be more productive and win more proposals when speaking less. How? By listening more. Listening well communicates more than words...

The 3 C’s to Being a Better Speaker

[content field="callout1" format="true" class="calloutwide"] Public speaking classes in schools often teach a checklist of “to-dos” when it comes to being a successful speaker. Make eye contact. Speak clearly. Be organized. Use gestures, but not too frequent. Move around, but purposefully. Smile, but not too much. It is exhausting! I’ve made a living speaking and training. If you...

Communicating for Results: 5 Tips for Persuasive Speaking

[content field="callout1" format="true" class="calloutwide"] As business owners, persuading others is a necessity. Whether it’s talking to potential clients, getting existing clients to follow advice, or cultivating relationships with vendors, contractors or other entrepreneurs, we attempt to get others to take action. However, we don’t always get the results we want. I’ve seen one-too-many colleagues squander away...

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