There are different levels of neighbors — there are the people that live directly next to you, the people who live on your block, and then the people who make up the actual neighborhood you live in. Your community of locals tends to visit the same businesses, utilize similar services, and share local news....
Danielle Smith has combined her love and passion of being an artist with an entrepreneurial spirit by creating Sounbag, a quality bag that transforms to accommodate her clients needs. Her inspiration has been from music producers, deejays, sound designers & engineers; the people who lay the foundation and frequency to our favorite music. About Sounbag Danielle...
You can finally stop worrying about whether you have achieved the perfect work-life balance. According to National Car Rental’s third annual State of Business Travel survey, 67% of respondents try to keep their work and personal lives separate, but 65% don’t think that goal is attainable. In fact, more than half of the participants admit...
Switching gears from chatting with folks on the Salesforce team, Ramon got a chance to talk with Gwendolyn Houston-Jack, (also known as G) from G Photography. Gwendolyn is a business owner who fully believes in technology and investing in yourself and your business. She’s been in business for seven years and during her short...
Rohit Bhargava is obsessed with understanding trends, past, present and future. His 10th and last edition of the Non-Obvious Trends reports is out on January 7th and from my review it's good. Listen to the interview and read more below! What I liked best was in fact the first part of the book, where Rohit shares...
Photo courtesy of : Jakub Mosur Photography Every business must have a marketing strategy in order to get customers and build a brand. However, creating experiences customers remember goes beyond marketing. At Dreamforce, Salesforce’s big, annual event for customers, partners, and media, Ramon Ray, founder of Smart Hustle, attended an information-packed session about experiential marketing. Panelists included...
Customer experience and customer service can make or break a small business. But what exactly are customer experience and customer service and how can you use them both to improve your business? Molly Moore from Ruby and Shep Hyken, customer service and experience expert walk us through it. Molly Moore on Customer Service vs Customer...
As the U.S. takes today to celebrate heroes all across the Nation, we would like to share some valuable resources to give back to those who’ve helped so many. Access Brand Communications has teamed up with Facebook to create new ways for veterans to find jobs and assist their family members while they are...
A powerful thing a freelancer can do for her career is to figure out when to fire the bad clients. Firing bad clients is an essential step on the way to finding better ones. Identifying a client mismatch: The most obvious is a skills-based gap. They need something you’re struggling to do well. A temperament...
In today’s digitally-focused world, having a professional business website is non-negotiable. A good website is one of the best ways to get prospective and current customers to find you, contact you, and learn about your business. However, many small business owners don’t have the skills, knowledge, time, or resources in-house to design and maintain...
