Danielle Smith has combined her love and passion of being an artist with an entrepreneurial spirit by creating Sounbag, a quality bag that transforms to accommodate her clients needs. Her inspiration has been from music producers, deejays, sound designers & engineers; the people who lay the foundation and frequency to our favorite music. About Sounbag Danielle...
Switching gears from chatting with folks on the Salesforce team, Ramon got a chance to talk with Gwendolyn Houston-Jack, (also known as G) from G Photography. Gwendolyn is a business owner who fully believes in technology and investing in yourself and your business. She’s been in business for seven years and during her short...
Ramon caught up with Rosie Roca, VP of Customer Success, SMB Essentials at Salesforce during the Dreamforce 2019 conference in San Francisco. Salesforce is CRM (customer relationship management) solution that many big businesses use to manage their prospects and customers and get a clear view of their pipeline, churn, and more. But Salesforce is...
Traditional jobs that require people to work in the same spot each day and maintain specific hours are becoming less and less. A solid WiFi connection + a reliable laptop allows for many jobs to be done anywhere and at anytime. This possibility of remote work has led to the existence of many companies,...
While attending the Dreamforce 2019 Conference in San Francisco, Ramon got to talk with Eric Bensley, VP of SMB Product Marketing at Salesforce. Since our main focus and interest is everything SMB, Eric was the perfect person to chat with about how Salesforce can utilized by small business owners. Marketing Advice for SMBs Jack of all...
Celebrity CEO is a phrase used by Ramon Ray to discuss an ideal — the CEO we all want to be. But what is a Celebrity CEO exactly? Well, it’s definitely achievable, so don’t fret. Being a Celebrity CEO doesn’t mean you need to walk the red carpet or have MTV film an episode...
Getting your business off the ground requires quite a few steps, but Smarter Loans is a resource for Canadians seeking any kind of loan or financing when starting up their new business.
With social media and dynamic, interactive websites making connecting to people easier than ever, we pick up the phone less and less. However, a phone is still impactful. When you talk to people there is less miscommunication and misinformation, because hearing someone’s voice and tone say almost as much as their words. The same goes...
Gaining customers is the first step, and a big one at that! But the next step — keeping those customers coming back — is ongoing work. Your customer base can act as your cheering squad as long as you keep them feeling good about your brand. Sure, they might need your products, but there’s...
Connecting to customers now happens primarily on social media and online, through email and chats. Many times a customer issue can be solved in one of these formats, but sometimes, a good old fashioned phone call is needed. Do your employees know how to talk to customers on the phone? It wouldn’t be shocking...
