Melissa Shepard Ramon Ray Smart Hustle

CRM: Your Small Biz Can’t Live Without It

Ramon Ray caught up with Melissa Shepard, Chief Architect, President and CEO at Lizzard Tech Consulting, a Salesforce silver consulting partner based in the USA at the Dell Women's Entrepreneur Network in Singapore. Melissa is a CRM and Salesforce expert with over 20 years of experience in CRM improvements and innovations. Melissa is passionate...

abrina Tan Skin Inc Founder Talks with Ramon Ray

Want to Persevere? Show Up Every Single Day

Sabrina Tan left a comfortable tech career to start her own business in the skincare industry. Skin Inc, a customizable skincare solution, has won over 100 beauty awards and is featured in publications like VOGUE, WWD, Refinery29. Singapore-based Skin Inc is a marriage of tech and beauty, but like any marriage, Sabrina faced challenges....

Attention To Customer Details Is Her Secret to Success for this Domestic Staffing Company

The name you give your business, hiring the right people and a focused attention on customer details are just three of the many things that Donna Morris, of Xtra Pair of Hands DC has done to grow her business. One of the favorite things I like about being a global speaker is meeting thousands of...

Dell Women's Entrepreneur Network in Singapore Cheryl Liew Chng

Female Entrepreneurs: Can You Manage It All & Still Find Happiness?

Ramon Ray got a chance to speak with Cheryl Liew-Chng for a few minutes at the Dell Women's Entrepreneur Network in Singapore. Cheryl is the author of The 24-Hour Woman: How high achieving, stressed women manage it all and STILL find happiness. As a Talent Innovation Strategist, she advises C-Level leaders and female entrepreneurs...

The Ultimate Small Biz Tip: Delegate! smarthustlemagazine.com

The Ultimate Small Biz Tip: Delegate!

Having a local business usually means you need foot traffic, ie, people walking into your business and being able to find you. Local businesses, or brick and mortar businesses, are unique in how they get and retain business. Many local businesses start because someone had a passion and they wanted to offer their service...

Generating Referrals Like a Ninja…Without Asking! smarthustlemagazine.com

Generating Referrals Like a Ninja…Without Asking!

As a small business owner, solopreneur, or sales professional, does the thought of asking for referrals make your skin crawl? Referrals are one of the most misunderstood ways of generating business today. Ramon Ray chats with Stacey Brown Randall, the referral queen, about how to get more referrals than ever without ever asking.  “Referrals are...

7 Traits of a Great Leader – Insights from AT&T’s Head of Small Business

Having the chance to sit down and chat with Anne Chow, President of National Business at AT&T, was nothing short of inspiring. Anne and Ramon spoke at length about what it means to be a great leader, the importance of diversity, and how small businesses need to utilize the technology available to maintain the...

Kate Bradley Chernis

Founding a Startup is Not for Everyone

Kate Bradley Chernis is the founder of Lately, an AI-powered social media marketing company. She wasn’t always a marketing guru, in fact she started out as an XM Radio DJ. But she wasn’t feeling fulfilled in the radio industry. Kate was tired of not getting credit for her work and felt really frustrated. She...

Camellas Kitchen Mother Daughter Duo

A Mom & Daughter’s Side Hustle With Flavor

When passion and skill come together, great things are born. And in this case, amazing tastes are created too. Keep reading to learn about Camella’s Kitchen, and how a mother-daughter-duo brought their cultural roots to the public through their love of food & their side hustle. Camella’s Kitchen was founded by Karen and Nyana, a...

Customer Experience is Everything to Small Business

Want Growth? Focus on the Customer Experience

Ramon Ray had a quick chat with Molly Moore, head of marketing at Ruby Receptionists, at B2SMB in Napa, California about the importance of customer experience. Ruby Receptionists provides virtual receptionists. They wow callers and their customers’ customers by answering their phones acting as consummate professionals. Molly says that they provide the human connection customer...

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