Author - Sol Dolor

Customer Amazement Summit

10 Big Reasons You Should Attend the Customer Amazement Summit

What's one statistic that matters tremendously for small businesses? Customer loyalty. In other words: Are customers coming back? This is especially important in today’s business climate, as small businesses will need to prepare for a post-pandemic world. On September 15 the Customer Amazement Summit will go live online and show entrepreneurs how to deliver an amazing...

banking

Digital B2B Payments Adoption a Pandemic Silver Lining

An upside to the pandemic according to small business owners is the adoption of digital B2B payments. Mastercard found in a recent study that 57% of small businesses increased their use of digital systems for business-to-business payments amid the COVID-19 crisis. A majority of business owners (82%) said they changed the way their business sends and...

Financial Health Trumps Physical Health for Employees Amid COVID-19

Employees of small businesses are more concerned about their financial health than their physical health amid the pandemic. According to a new study by MetLife, 55% of small business employees express concern about their financial health during the COVID-19 crisis. That’s higher than the 41% who worry about their physical health. In fact, concern about financial...

Small business financing

3 Things Kabbage’s Acquisition by American Express Tells Us About Small Business Financing

American Express is buying Kabbage, the fintech company focused on SMEs. At first glance, the acquisition may seem like a standard acquisition by a financial services giant. However, it has several implications to small business financing that are more noteworthy than they seem. American Express says that it is buying “substantially all” of the Atlanta-based...

pandemic impact on businesses

GoDaddy Study Shows Pandemic Impact on Businesses

It’ll take more than the vast pandemic impact on businesses to bring down most entrepreneurs. Many businesses reopened following safety guidelines and have held on to the hope of bouncing back. A new study released by GoDaddy found that 71% of entrepreneurs around the world expect their business to recover in a year. That’s 45% who...

Workplace Diversity Discussion

3 Ways to Embrace Workplace Diversity

Recent tension has flared up across the country about equality and biases. Diversity, especially workplace diversity, is once again one of the top-of-mind topics for businesses. Jim Fitzpatrick and I got to talk about diversity in a recent episode of the Atlanta Small Business Show. We talked about three ways that business leaders can navigate this...

Back to work business app

Back to Work Faster with New Zoho App

To work in the office or work remotely? That is a common question today. With many businesses in limbo amid the global Covid-19 pandemic, Zoho has an answer for returning to work. Zoho Corporation is a global technology company offering the most extensive suite of business software applications in the industry. This week they launched the...