Are You Listening to the Signals from Your Customers To Improve Their Buying Experience?

Seventy-two percent of companies say improving customer experience is a top priority, yet less than two-thirds are implementing tools to reach these goals, according to Forrester. Retailers should consider how they can leverage technology to gain insight and better meet their customers’ needs through in-store data collection; starting with shopper signals. Just as websites...

Four Ways To Ensure Social and Search Changes Never Affect Your Content Marketing.

Today I got my copy of Gary Vaynerchuk's latest book "Crushing It". It reminded me of the desperate journey of so many to "be like Gary" or some other digital celebrity. Sure Gary, Seth Godin and other digital celebrities have zillions of followers, deservedly. They've been hard at work providing great content, amazing value,...

Ramon’s Marketing Makeover

Welcome to Ramon's Marketing Makeover with Staples. We're looking to MAKEOVER YOUR BUSINESS. If you're a growing business, have 10 or more employees and are in DESPERATE need of a refreshment. Enter the marketing makeover contest. Ramon will select who is deserving of his Marketing Makeover. What will you win? New business cards, flyers,...