Be Open to Change

I was bitten by a dog this week. Not seriously and, given the circumstances, I don’t expect to be foaming at the mouth anytime soon. And, in the dog’s defense, it was mostly my fault. I was visiting my client Paul at his office Monday afternoon. As we were exchanging greetings, I was happily surprised to see a...

Are You The Ice Cream Man or Are You a 7-Eleven

Are You The Ice Cream Man or Are You a 7-Eleven

Much to the surprise of nobody who’s ever heard me try and pronounce the word “drawer,” I grew up on Long Island. It was a nice place to be a kid and while I confess that I don’t have a very clear recollection of the details, I have good reason to believe that I...

The Impact Boston Traffic Had on My Marketing Strategy

The Impact Boston Traffic Had on My Marketing Strategy

I moved to Boston in 1982. It's not a huge city, and the subway (or “T” as we like to call it) only has five lines. It did not take me long to get comfortable and find my way around. That all changed abruptly in 1986. In the spring of that year, I bought...

Why You Have to be More Than Just Good as an Entrepreneur

About once a month, I receive a phone call from someone in the food services industry, usually the owner of a restaurant, who wants to know if I can come over and fix a malfunctioning piece of equipment. It's typically in regards to a broken oven, but I’ve had calls for grills, frialators, and walk-in refrigerators...

Hooked On Profits

Consulting: A Great Way to Profit from Your Knowledge Base

When your 16-year-old son Jonathan inquires as to the availability of the old couch in the basement, you know you’re in trouble. You're in trouble because a split-second after the question left his mouth, I began doing the math: the couch in the basement; Jon’s room on the second floor; older brother away at college....

Random Acts of Clients

Random Acts of Clients

The Short Version of the Story I had coffee yesterday with someone who blogs for a major business publication. She asked if I was interested in being interviewed for her column. I said, “Sure.” The Slightly Longer Version A couple of months ago, my friend and client, Alisa, sent one of those “you two should meet” emails to...

business meeting

A Fun Story on Why You Should Focus Your Energy On Being Well Known To Your Tribe

I probably shouldn’t admit this, but it’s a fact: My personal popularity peaked in mid-1983. And while I like to think of myself as an optimist, I doubt it will ever reach such heights again. Was it because I owned several Culture Club albums? No, but I did. Was it because I had a full head of...