How To Turn A “No” To A “Yes” – Sales Lesson from Cold Stone Ice Cream

In business, we often hear the word “no”. We hear it from clients, from potential clients and from the “market” overall. Over the years I’ve learned how to turn a “no” to a “yes” and was challenged to do this at a Cold Stone ice cream store.

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Often times a “no” is just a speed bump to a “yes” if you know how to ask. See the video below: