This article on Sustaining Innovation vs Disruptive Innovation is published in partnership with Campbellsville University. “Innovation is widely regarded as the single most important ingredient in today’s economy,” according to entrepreneur Faisal Hoque at Fast Company. Innovation not only impacts global economies and business models but the quality of life of people. Innovation has changed the way people...
This article on Developing a Winning Performance Management Process is published in partnership with Concordia University Texas. “Employees who believe that management is concerned about them as a whole person — not just an employee — are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability.” -Anne M. Mulcahy, Former...
Lisa Hendrickson is a business strategist and serial entrepreneur with years of experience in building and scaling companies. Lisa will share her insights on setting the right price for your business (and more) at next week’s 12th Annual Smart Hustle Small Business Conference, taking place on November 1st, in mid-town Manhattan. Lisa’s experience spans from...
This article on Developing a Leadership Philosophy is published in partnership with Aurora University. At the beginning of each advanced leadership workshop session, business thought leader John Spence asks attendees how many currently have a written list of their key leadership values. Much to his surprise, only one or two out of 100 to 150 executives raise...
It’s every entrepreneur’s dream to start a successful and innovative company, be profitable and expand their vision and company into other markets. However, expansion can be challenging for new business owners who may be unsure of where to focus their efforts. Successful expansion requires entrepreneurs to identify which markets are in need of solutions...
Entrepreneurs know there is a lot to learn—and to always be learning—if you want to be a successful business owner. Sure, you can read blogs and listen to podcasts (ahem). You can take online or local courses, too. But every now and again an event pops up on your radar that makes you stop...
Antwon Davis and Eldredge Washington are co-founders of Spendefy – a tech company with a digital platform that makes it easier to find black-owned businesses in your city. The idea behind Spendefy developed when Antwon and Eldredge were discussing the lack of economic structure in the black community. Spendefy hosts thousands of black businesses on its...
With the rise of remote workers and the growth of the gig economy, small business owners have the flexibility to employ the talent that best fits their needs – regardless of whether that person is located in the same office or around the world. While this dynamic creates new possibilities for staffing a business,...
Customers seek small businesses for the individualized and attentive service they don’t always receive from large corporations. While this personal touch is a competitive advantage, it’s under threat. 32 percent of organizations are shifting customer service from live assistance to automated service, likely as a long-term cost cutting measure. Robotizing customer interactions has hidden and...
Are you thinking about selling your products or services overseas, but aren’t sure how to go about it? I recently had a chance to speak with Ed Marsh, Export Advisor for American Express, about this very subject. He cleared up a few of the myths about exporting products and services, which I’m very happy...
