“The customer is always right” is a popular edict among business owners. But how many entrepreneurs actually live by that rule 100 percent of the time?
Justin Finkelman, founder of customizable clothing company Fitness Wear understands the importance of this saying more than most. And living by it has allowed the company to provide a high level of service to each and every customer.
I caught up with Finkelman for our latest Smart Hustle Report. During our conversation, Finkelman shared a bit about his customer service philosophy.