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customer experience

4 Business Communications Tactics for a Better Customer Experience

Insights on how to have a better customer experience from Anusha Venkat, Senior Product Manager for Plivo, a messaging API. Businesses have worked hard to adapt to changes the pandemic brought with it. In most cases, companies have been forced to reevaluate and change their entire customer experience strategy. As life starts to return to normal, business...

This Entrepreneur Is Helping Military Spouses Become Successful Business Owners

No entrepreneurial journey is ever easy. But for military spouses, starting a business and making it a success is an uphill battle. From moving around different parts of the world to finding tools and resources to succeed, military spouses have to overcome some additional challenges to establish their businesses. And most often, military spouse...