How to Make Your Business Hustle S.M.A.R.T

How to Make Your Business Hustle S.M.A.R.T

Setting goals as an entrepreneur is important. You need to do this for yourself, but you need to do it for your employees as well. Not only that, but you need to make sure you and your team are held accountable for their responsibilities. The first thing to realize is that most of us don’t...

How to Turn Your Customer Service Team into a Revenue-Generating Machine

How to Turn Your Customer Service Team into a Revenue-Generating Machine

Too often, small business owners consider customer service to be a necessary but expensive part of their organization. Using the strategies in this post, convert your customer service team into a revenue-generating profit center. The typical structure in a small business’s sales process might look something like this: Pre-Sale: Sales team runs the show. Sales representatives...

Why and How Successful Businesses Grow Revenue by Paying Attention to Existing Customers

Why and How Successful Businesses Grow Revenue by Paying Attention to Existing Customers

This article is published in partnership with Insightly, providing CRM and project management solutions for small business owners. If you own a business, there will always be competition. That is just a fact. But in the days of the internet and digital revolution, the pressure to gain and keep customers is more difficult than ever....

The Biz Numbers You Need to Know When Looking For Investors

The Biz Numbers You Need to Know When Looking For Investors For six years, a growing number of Americans have sat down in front of their televisions on Friday evenings to watch hopeful entrepreneurs ask for investment money from wealthy investors to help them continue to grow their businesses on the show Shark Tank. To some viewers, the...