Improve the Performance of Your Retail Business with Customer Feedback

Improve the Performance of Your Retail Business with Customer Feedback

The customer is king. That old saying has been around for as long as someone sold something to another person and as long as there have been kings. Today, it holds to be even more true. Competition has not only increased, but it’s turned global. As a result, the choices that customers are offered...

lesson from trump's campaign

A Lesson From Trump’s Campaign on Why Survey Data Isn’t as Important as Talking to Customers

What can your business learn from the pre-Presidential election polls? Elections are mostly a "luck of the draw."  Our country is divided roughly 45% Republicans and Democrats, Conservatives and Liberals. The other 10%, give or take are the undecided and that's what our Presidential races are largely about. From what I can gather, in this latest...