Connecting to customers now happens primarily on social media and online, through email and chats. Many times a customer issue can be solved in one of these formats, but sometimes, a good old fashioned phone call is needed. Do your employees know how to talk to customers on the phone? It wouldn’t be shocking...
Many companies are offering financing solutions to growing businesses. It's NOT just banks - but in my in-box also PayPal, American Express, Kabbage, OnDeck and more. Now, Pitney Bowes Inc. (NYSE: PBI), a global technology company that provides commerce solutions in the areas of ecommerce, shipping, mailing, finance, and data, today announced Wheeler Financial from Pitney...
Attending conferences can be one of the best things you do for your business this year. Stay up-to-date on tech trends, hear from industry leaders and experts, and build your network. There are hundreds of tech conferences going on this year, but we’ve picked out a few across the US and internationally that might...
Millions of people order millions of things from Amazon.com. It's the default "app" we use to order just about everything. One pair of socks. 3 bundles of paper towels. 50 baseballs. Whatever we want we order it from Amazon. But there's not many people, comparatively, who've been INSIDE of an Amazon fulfillment center to see how...
What are the worst mistakes you can make in a presentation? For starters, you can add too much text, choose low-quality stock images, use inconsistent fonts and read directly from your slides. But, if you want to ace a presentation, that’s a different story. We know its tempting to load your slides up with...
RECENT ARTICLES This Entrepreneur Is Helping Military Spouses Become Successful Business Owners Sandeep Rathore2021-03-16T17:59:44-04:00No entrepreneurial journey is ever easy. But for military spouses, starting a business and making it a success is an uphill battle. From moving around different parts of the world to finding tools and resources to succeed, military spouses have to overcome some...
There’s a new tech conference in town, and its name is Ascent -- “The Only Tech Conference By Startups For Startups.” It took place on October 3rd and 4th here in NYC, and I was fortunate enough to be able to attend on the first day. I was curious to check this one out,...
At SuiteWorld 2018, NetSuite's annual event for partners and customers, I interviewed Jim McGeever (President, NetSuite) & Jason Maynard (SVP Marketing, NetSuite). The big question I had was, when is it time to use (or invest in) an ERP platform such as NetSuite. Watch our interview and read the full summary below. As early as possible, advised,...
As National Small Business Week is this week, it might be time for Americans to rethink how we define “small businesses” altogether. Small- and medium-sized businesses have become synonymous with Main Street mom-and-pops, and we’ve celebrated them as a source of optimism, woven into the fabric of our country. Every U.S. President since Reagan has...
Justin McCullough, Vice President of eCommerce at CapitalOne interviews entrepreneur and bestselling author Ramon Ray on his journey from depression, branding, getting repeat customers and more. Their discussion touches on: How to overcome entrepreneurial depression. Overcoming big mistakes in business and getting back on track. The power of mentorship and fighting self doubt. Ramon's 3...
